When We Have a Gap Between What Did Happen and Could

question 20

True/False

When we have a gap between what did happen and could have happened, we normally refer to the gap as an opportunity.

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Definitions:

Means-end Analysis

A problem-solving strategy that involves identifying the differences between the current situation and the desired goal and steps to reduce these differences.

Working Backward

A problem-solving strategy that involves starting from the desired outcome and working in reverse order to find the solution.

Brainstorming

A method used to generate creative ideas by allowing participants to offer ideas spontaneously and unjudged.

Convergent Thinking

A cognitive process where the focus is on arriving at a single, correct solution to a problem.