Case 4 Elizabeth Is Doing a Series of Internet Searches

question 80

Multiple Choice

Case 4 Elizabeth is doing a series of Internet searches. She is finding that there are efficient and precise ways to do these searches. Her first search is for pages that include the term "railroad history," but she is not interested in "cars". What would be the search operator right before the keyword "cars"?

• A) And
• B) Not
• C) Or
• D) Quotation Marks

Understand the concept and effectiveness of classroom instruction in training.

Recognize the importance and outcomes of formal orientation programs for new employees.

Comprehend the strategic aspects and ROI measurement of training programs.

Identify the role and benefits of anxiety within orientation efforts.

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Definitions:

Countersuggestion

A suggestion that evokes an opposite response from the prospect.

Indirect Suggestion

A technique used in sales and communication wherein an idea or preference is implied or suggested rather than explicitly stated, influencing the receiver's thoughts or actions subconsciously.

Dramatics

The art of producing and performing dramatic works; also refers to actions or behaviors that are exaggerated or emotional.