Figure 11-1 to Avoid Items Like That Shown in Figure

question 10

Multiple Choice

Figure 11-1 To avoid items like that shown in Figure 11-1, users can sign up for ____, which is a service from an Internet service provider that blocks e-mail messages from designated sources.

• A) an anti-spam program
• B) e-mail encryption
• C) an antivirus program
• D) e-mail filtering

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Definitions:

Consumer Surplus

The discrepancy between what consumers are prepared and can afford to pay for a product or service versus what they end up paying in reality.

Willingness To Pay

The maximum amount an individual is prepared to spend on a good or service, which reflects the value they place on it.

Consumer Surplus

The variance between what consumers are prepared to pay for a product or service and the actual amount they end up paying.

Willingness To Pay

This is the maximum amount a consumer is prepared to spend on a good or service, reflecting the value the consumer places on it.