In the Figure Above, Item 1 Is a ______

question 124

Multiple Choice

In the figure above, item 1 is a ______.

• A)text entry field
• B)check box
• C)radio button
• D)pull-down menu

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Definitions:

Customer Needs

Customer needs encompass the desires, expectations, or requirements that customers have regarding a product or service to solve a problem or fulfill a desire.

Grocery Store

A retail store that primarily sells food, both fresh and packaged, along with various household items.

Service Quality

Service quality is a measure of how well a delivered service matches the customer's expectations.

Customer Expectations

The assumed set of beliefs and standards that customers hold regarding the level of quality and service they will receive from a product or service.