Look at the List of Attitudes Which Are Required of Business

question 4

Essay

Look at the list of attitudes which are required of business students. Which attitudes do you already have? Which ones are more difficult for you? What might you do to develop those attitudes?

---

Definitions:

Quality

The degree of excellence of a product or service, reflecting its ability to satisfy customer needs and expectations.

Customer Satisfaction

A measure of how products or services supplied by a company meet or surpass customer expectation.

Financial Performance

A measure of how well a company can use assets from its primary mode of business and generate revenues. This term reflects the financial health of a business.

Customer Expectations

The standards or benchmarks that customers anticipate when they purchase a product or service, influencing their satisfaction and loyalty.