What Are Foundations of a CRM Program

question 20

Multiple Choice

What are foundations of a CRM program?

• A)Sales force automation and customer service
• B)Marketing and promotion
• C)Customer service and email marketing

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Definitions:

Goals

Targets or outcomes that a person or organization aims to achieve within a specific timeframe.

Résumé

A document summarizing an individual's background, including education, work history, and other qualifications, typically used for job applications.

Contact Information

Contact information comprises details that allow someone to contact an individual or organization, such as phone numbers, email addresses, and physical addresses.

Résumé

A document summarizing an individual’s background, skills, and accomplishments, used as part of a job application process.