All of the Following Factors Directly Affect the Elasticity of Demand

question 164

Multiple Choice

All of the following factors directly affect the elasticity of demand EXCEPT:

• A) other uses of a product
• B) inputs needed to manufacture the product
• C) availability of substitute goods
• D) price relative to a consumer's purchasing power
• E) product durability

---

Definitions:

Customer-facing CRM

Aspects of Customer Relationship Management systems that directly interact with customers, such as sales force automation, customer service, and marketing automation.

Self-serve

A service model that allows customers to serve themselves, often leading to faster service and reduced labor costs for businesses.

NFC

Near Field Communication, a set of communication protocols enabling two electronic devices to establish communication by bringing them within a short distance of each other.

Showrooming Problem

A retail challenge where customers browse products in a physical store only to buy them later online at a lower price, affecting the store's sales.