Imagine That You Are Writing a Survey on Student Perceptions

question 27

Essay

Imagine that you are writing a survey on student perceptions of the food in the dining hall.Write one open-ended,one closed-ended,and one partially open-ended question concerning quality of the food in the dining hall.

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Definitions:

Points of Difference

Unique features or attributes of a product, service, or brand that set it apart from its competitors.

Competitive Substitutes

Alternative products or services that can replace or serve as substitutes for another in satisfying consumer needs or desires.

Organization Principles

Fundamental guidelines or rules that dictate how an organization is structured and operates to achieve efficiency and goal attainment.

Quality

The extent to which a service or product satisfies or goes beyond what customers hope for.