As Part of the First Step in Its Strategic Planning

question 139

Multiple Choice

As part of the first step in its strategic planning process, the Trout health plan developed the following statements: Statement A-Trout will deliver quality healthcare to our customers at a reasonable cost. Statement B-Within five years, Trout will be recognized as the industry leader in all of our markets. Statement A can best be described as a

• A) Vision statement, and Statement B also can best be described as a vision statement
• B) Vision statement, whereas Statement B can best be described as a mission statement
• C) Mission statement, whereas Statement B can best be described as a vision statement
• D) Mission statement, and Statement B also can best be described as a mission statement

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Definitions:

Complexity

The state or quality of being intricate or complicated, involving numerous interrelated parts or aspects.

Resting Potential

The stable, negative charge of an inactive neuron.

Polarization

In social psychology, the phenomenon where an individual or group's opinions become more extreme from discussing within a like-minded group. In physics, the orientation of electromagnetic waves or the alignment of charges within a material.

Efferent Nerves

Also called motor nerves; nerves that carry information out of the brain and spinal cord to other areas of the body.