Which of the Following Factors Would Be Most Critical to Consider

question 73

Multiple Choice

Which of the following factors would be most critical to consider early when contemplating a conversion of a "brick and mortar" retail business to an e-business?

• A) What changes to the customer database are likely and what the ramifications of those changes are II. What image our new faceless organization will provide to the buying public III. Should IT be outsourced? IV. What internal impacts will the change from a personal service orientation to a transaction-processing orientation have on the workforce we employ and the technology approach we select?
• B) III only
• C) I, II, and IV
• D) I and IV only
• E) III and IV only

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Definitions:

Business Communication

The sharing of information between people within an organization that is performed for the commercial benefit of the organization.

Skeptical Audience

A group of listeners or viewers who are inclined to doubt or question the validity of the information presented to them.

Rhetorical Questions

Questions asked for effect or to make a point rather than to elicit a direct answer, often used in persuasive writing or speeches.

Humorous Anecdote

A short and amusing or interesting story about a real incident or person, often used to illustrate a point or entertain.