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When W. Edwards Deming declared ' pay is not a motivation'. It is as a shock to many and sounds absurd to most of us.
Employee Assistance Programs
Work-based intervention programs designed to identify and assist employees in resolving personal problems that may negatively impact their job performance, health, or well-being.
Conditional Positive Regard
Acceptance of individuals as worthy only when they behave in a certain way.
Going the Extra Mile
Exceeding what is required or expected in order to achieve something, often associated with putting in extra effort, dedication, or hard work.
Customer Complaint
A form of feedback where a customer expresses dissatisfaction with a product or service.
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