Which Two Features Are Provided by the IM/Multimedia Messaging Component

question 20

Multiple Choice

Which two features are provided by the IM/Multimedia Messaging component of Avaya Aura Presence Services? (Choose two.)

• A) Device Configuration
• B) Persistent conversations across mobile and desktop Clients
• C) Exchange of media files
• D) Contact Storage

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Definitions:

Service Trainees

Service Trainees are individuals undergoing training to improve their skills and knowledge in providing customer service in various industries.

Training Situation

A context or environment in which learning and development activities are conducted to improve skills, knowledge, or performance.

Realistic

Pertaining to the tendency or practice of accepting situations as they are and being prepared to deal with them accordingly.

Sexual Harassment

Unwanted or inappropriate sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that creates a hostile work environment.