Which Type of Virtual Routing Allows Calls Among Call Centers

question 18

Multiple Choice

Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?

• A) Adjunct Routing
• B) Network Call Redirection
• C) Network Call Transfer
• D) Look-Ahead Interflow

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Definitions:

Heroin Use

The act of consuming heroin, a highly addictive opioid drug, which can lead to severe physical and psychological dependence.

Dopamine Production

The biochemical process leading to the creation of dopamine, a neurotransmitter vital for pleasure, motivation, and motor function in the brain.

Spinal Cord

A major part of the central nervous system which conducts sensory and motor nerve impulses to and from the brain.

Sensation

Processing of sensory stimuli that involves detection of nerve impulses by the cerebral cortex of the brain.