With Consideration to the Avaya Global Support Services Troubleshooting Methodology

question 1

Multiple Choice

With consideration to the Avaya Global Support Services troubleshooting methodology, which step is most important when developing a hypothesis for troubleshooting software?

• A) Determining the triggers
• B) Recognizing the problem
• C) Choosing corrective actions
• D) Implementing corrective actions

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Definitions:

Paralyzes

Refers to the condition of causing a muscle or body part to lose strength or movement.

Vital Capacity

The maximum amount of air a person can expel from the lungs after a maximum inhalation, used to assess lung health.

Total Lung Capacity

The maximum amount of air the lungs can hold after an individual takes the deepest breath possible.

Residual Volume

The amount of air left in the lungs after a forced exhalation, which cannot be voluntarily expelled.