In a Multi-Site Best Services Routing (BSR) Configuration, Where Do

question 34

Multiple Choice

In a multi-site Best Services Routing (BSR) configuration, where do you increase the frequency of polling remote locations during an agent surplus condition?

• A) On the System-parameter customer option form
• B) On the hunt group form
• C) On the BSR Application form
• D) On the Signaling group for BSR application

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Definitions:

Primary Stakeholders

Individuals or groups with a direct interest or stake in a project or organization, whose input and interests are considered crucial.

Direct Interest

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Corporate Social Marketing

Support for a behavior changing campaign to improve safety, health, or the environment.

Customer Donations

A process where businesses encourage or facilitate their customers to donate to charitable causes or organizations.