A Customer Has Avaya Communications Systems Located in Detroit, Chicago

question 40

Multiple Choice

A customer has Avaya Communications systems located in Detroit, Chicago and Denver. All three systems are connected via ISDN Tie trunks. The customer is implementing multi-site Best Services Routing (BSR) to intelligently compare resources, and to find the best call center to service their calls. Status polls from the Denver location to Detroit consistently fail. Which two reasons would cause this feature? (Choose two.)

• A) The expected queue time for the skill in Detroit is being suppressed.
• B) There is no BSR application for the active Vector Directory Number (VDN).
• C) The trunks that tie Denver to Detroit are not Distributed Communication Systems (DCS+) or QSIG.
• D) The agents in Detroit are all in auxiliary work mode.

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Definitions:

Mutation Events

Changes in the genetic sequence that can occur spontaneously or due to environmental exposure, which can lead to variations in traits among organisms.

Meiosis

A type of cell division that results in four daughter cells each with half the number of chromosomes of the parent cell, essential for sexual reproduction.

Sex Cell

A type of reproductive cell in an organism that unites with another from the opposite sex (or mating type) to form a new individual.

Segregation

The enforced separation of different racial or social groups within a community, institution, or country, leading to inequality.