A Technician Is Installing Avaya Workforce Optimization Select and Wants

question 8

Multiple Choice

A technician is installing Avaya Workforce Optimization Select and wants to use the Communication Manager switch as the telephony switching platform. Under the ACD in the standard setup screen, which option should the technician select?

• A) IPOCC
• B) ACCS
• C) ICR
• D) AACC

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Definitions:

Overdue

A status indicating that a payment, task, or obligation has not been fulfilled by the designated or expected deadline.

HDC Status

Holder in Due Course Status; a term in negotiable instruments law referring to a person who has acquired a negotiable instrument in good faith for value, and thus has certain protections.

Negotiable Instrument

A written promise or order to pay a specific amount of money, easily transferable from one party to another.

Face Value

The nominal or original value stated on a financial instrument, such as a bond or currency bill, not necessarily its current market value.