Which One of the Following Is NOT the Responsibility of Service

question 473

Multiple Choice

Which one of the following is NOT the responsibility of service catalogue management?

• A) Ensuring that information in the service catalogue is accurate
• B) Ensuring that service level agreements are maintained
• C) Ensuring that information in the service catalogue is consistent with information in the service portfolio
• D) Ensuring that all operational services are recorded in the service catalogue

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Definitions:

Team-Building Process

A series of activities designed to enhance social relations, define roles, and solve tasks and interpersonal problems within a team.

Group Development

The process through which a group evolves over time, typically moving through stages of forming, storming, norming, performing, and adjourning as members learn to work together effectively.

Storming

A stage in group development characterized by conflict and competition as team members assert their personalities and roles.

Empowered Teams

Groups given the authority and responsibility to make decisions and implement them within their areas of operation.