Which One of the Following Is the BEST Definition of an Event

question 476

Multiple Choice

Which one of the following is the BEST definition of an event?

• A) Any change of state that has significance for the management of a configuration item (CI) or IT service
• B) An unplanned interruption to an IT service or a reduction in the quality of an IT service
• C) The unknown cause of one or more incidents that have an impact on an IT service
• D) Reducing or eliminating the cause of an incident or problem

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Definitions:

Promotion

An advancement to a higher-level job with increased authority, responsibility, and pay.

Price

The amount of money expected, required, or given in exchange for something else, typically goods or services.