Who Is Responsible for Defining Metrics for Change Management

question 232

Multiple Choice

Who is responsible for defining metrics for change management?

• A) The change management process owner
• B) The change advisory board (CAB)
• C) The service owner
• D) The continual service improvement manager

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Definitions:

Since the 1960s

Typically denotes a reference point in discussions about social, cultural, or technological changes that started or were significantly noticeable from the 1960s onward.

Gender Boundary Crossing

The act or process of individuals breaking or challenging the conventional distinctions between male and female roles, identities, or practices.

Glass Ceiling

An invisible barrier that prevents certain groups, particularly women and minorities, from advancing beyond a certain level in a hierarchy or organization, despite qualifications or achievements.

Gender Socialization

The process by which individuals learn and internalize the roles, behaviors, and norms considered appropriate for their gender from cultural, societal, and familial influences.