Which Statement BEST Describes the Value of Service Strategy to the Business

question 492

Multiple Choice

Which statement BEST describes the value of service strategy to the business?

• A) It allows higher volumes of successful change
• B) It reduces unplanned costs through optimized handling of service outages
• C) It reduces the duration and frequency of service outages
• D) It enables the service provider to understand what levels of service will make their customers successful

---

Definitions:

Lead a Team

The act of guiding and motivating a group towards achieving a common goal through effective leadership practices.

Synergy

The interaction or cooperation of two or more organizations, substances, or other agents to produce a combined effect greater than the sum of their separate effects.

Common Goals

Objectives or aims shared by members of a group or organization which serve to guide their actions and efforts.

Management Skills

A set of abilities and competencies that a person needs in order to successfully manage an organization, team, or project.