Which Statement BEST Describes the Stakeholders in Service Management

question 530

Multiple Choice

Which statement BEST describes the stakeholders in service management?

• A) A stakeholder can only be the customer of a service
• B) A stakeholder is any individual or group that has invested their money and time in the services
• C) A stakeholder can only be the provider of a service
• D) A stakeholder is any individual or group who has an interest in the management of the services

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Definitions:

Specific Tasks

Particular jobs or duties assigned to an individual or team.

Differentiation

The process of distinguishing a product, service, or business in the market through unique features, benefits, or attributes, making it stand out from competitors.

Integration

in the context of organizations, refers to the process of ensuring that various departments and functions work together seamlessly and efficiently.

Human Responsibility

Human responsibility refers to the obligation of individuals to act ethically and make decisions that consider the well-being of others and the environment, recognizing the impact of one's actions on society and the world.