The BEST Description of the Purpose of Service Operation Is

question 177

Multiple Choice

The BEST description of the purpose of Service Operation is?

• A) To decide how IT will engage with suppliers during the Service Management Lifecycle
• B) To proactively prevent all outages to IT Services
• C) To deliver and support IT Services at agreed levels to business users and customers
• D) To design and build processes that will meet business needs

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Definitions:

Price Searchers

Price searchers are businesses or sellers who determine the sale price of their products or services based on market conditions, rather than fixed prices.

Price Leaders

Price leaders are companies that dominate their sector and can influence the market price of goods or services by setting a price others follow.

Units Sold

The total quantity of an item or product sold within a particular time period.

Price Taker

A market participant that accepts the prevailing market prices and lacks the influence to change prices for goods or services.