What Are the Categories of Event Described in the UIL

question 20

Multiple Choice

What are the categories of event described in the UIL service operation book?

• A) Informational, scheduled, normal
• B) Scheduled, unscheduled, emergency
• C) Informational, warning, exception
• D) Warning, reactive, proactive

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Definitions:

Job Enlargement

Adding more tasks to a job to increase the job cycle and draw on a wider range of employee skills.

Autonomy

The degree of freedom and independence an employee has in their job to make decisions and control their work processes.

Evaluate Job Performance

The process of assessing how well an employee performs their job duties and responsibilities.

Environmental Considerations

The influence of the external environment on job design; includes employee ability, availability, and social expectations.