Which of the Following Are Responsibilities of a Service Level

question 25

Multiple Choice

Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed contracts and agreements are in place

• A) 1 and 3 only
• B) All of the above
• C) 2 and 3 only
• D) 1 and 2 only

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Definitions:

Anthony Johnson

An African American who became one of the first African property owners and one of the first to have his right to own a slave legally recognized in the British American colonies.

Olaudah Equiano

An African writer and abolitionist who gained freedom from slavery and wrote an autobiography detailing his experiences, significantly influencing the abolitionist movement in Britain.

Jamestown

The first permanent English settlement in North America, founded in 1607 in present-day Virginia.