In Which of the Following Should Details of a Workaround

question 387

Multiple Choice

In which of the following should details of a workaround be documented?

• A) In a service level agreement (SLA)
• B) In a problem record
• C) In the availability management information system
• D) In the IT service plan

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Definitions:

Supervisor

A person with authority to oversee or direct work or workers and to enforce rules or standards.

Men

Adult human males, often explored in studies focusing on biological, social, or psychological differences and similarities compared to women.

Women

Female human beings, especially considered as a distinct social group in contrast to men.

Mood Shift

A change in emotional state that can vary in intensity and duration.