Which One of the Following Is an Objective of Service

question 342

Multiple Choice

Which one of the following is an objective of service catalogue management?

• A) Negotiating and agreeing service level agreement
• B) Negotiating and agreeing operational level agreements
• C) Ensuring that the service catalogue is made available to those approved to access it
• D) Only ensuring that adequate technical resources are available

---

Definitions:

Plasma

The liquid component of blood that carries cells and proteins throughout the body, consisting mostly of water, electrolytes, and proteins.

Proteins

Large biomolecules consisting of one or more long chains of amino acid residues, crucial for the structure, function, and regulation of the body's tissues and organs.

Fibrinogen

A soluble plasma glycoprotein that is converted to fibrin in the blood clotting process, playing a key role in wound healing.

Fibrin

A protein involved in blood clotting, formed from fibrinogen through the action of the enzyme thrombin.