The BEST Description of the Guidance Provided by Service Design

question 124

Multiple Choice

The BEST description of the guidance provided by Service Design is?

• A) The design and development of new services
• B) The design and development of service improvements
• C) The design and development of services and service management processes
• D) The day-to-day operation and support of services

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Definitions:

Uncertainty And Risk

The lack of certainty about the outcome, paired with the potential for a negative or undesirable event to occur.

Level Of Sophistication

The degree of complexity, advancement, or refinement in the development or design of systems, products, or techniques.

Level Of Detail

The degree of specificity or comprehensiveness in which a subject is discussed or demonstrated.

Time Pressure

The stress or urgency to complete tasks or make decisions within a limited time frame.