Which of the Following Provide Value to the Business from Service

question 449

Multiple Choice

Which of the following provide value to the business from service strategy?
1) Enabling the service provider to have a clear understanding of what levels of service will make their customers successful
2) Enabling the service provider to respond quickly and effectively to changes in the business environment
3) Support the creation of a portfolio of quantified services

• A) All of the above
• B) 1 and 3 only
• C) 1 and 2 only
• D) 2 and 3 only

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Definitions:

Sacred Kingship

The concept where the king is seen as a divine or semi-divine figure, embodying the religious and political well-being of his realm.

Clay Sculpture

Art forms created by shaping and molding clay into three-dimensional figures or objects, a technique used since ancient times.

Ceramics

The art or process of making objects from clay and other raw materials by the process of firing at high temperatures, resulting in a hardened, durable form.

Shona-Speaking People

An ethnic group from Southern Africa, primarily found in Zimbabwe, known for their sculptures and their rich traditions in music, art, and dance.