Which One of the Following Are the Two Primary Elements

question 278

Multiple Choice

Which one of the following are the two primary elements that create value for customers?

• A) Value on investment (VOI) and return on investment (ROI)
• B) Customer and user satisfaction
• C) Service requirements and warranty
• D) Resources and capabilities

---

Definitions:

Fibula

A slender bone located on the lateral side of the tibia, in the lower leg, playing an important role in stabilizing the ankle and supporting lower leg muscles.

Spica Cast

A type of cast used to immobilize parts of the body, usually after a fracture or surgery, extending from the chest down to the affected limb or limbs.

Hypocalcemia

A condition characterized by lower than normal levels of calcium in the blood, which can lead to muscle spasms and cardiac issues.

Metabolic Rate

The rate at which the body expends energy or burns calories, crucial for maintaining bodily functions.