Which Is an Example of Improving Service Utility Using Service

question 35

Multiple Choice

Which is an example of improving service utility using service management automation?

• A) Pre-determined routing of a service request
• B) Reducing the time to compile service data
• C) Monitoring service availability
• D) Faster resource allocation

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Definitions:

Artificial Consequences

These are outcomes or sanctions that are deliberately created or imposed to modify behavior, rather than naturally occurring as a result of actions.

Naturally Occurring

An event, substance, or situation that exists or happens without human intervention.

Problem-solving Process

A systematic approach to addressing and finding solutions for complex problems, involving identifying the problem, generating alternatives, and implementing solutions.

Self-reports

A method of data collection where individuals provide information about themselves, often used in surveys, questionnaires, and research studies.