What Is NOT Within the Scope of Service Catalogue Management

question 384

Multiple Choice

What is NOT within the scope of service catalogue management?

• A) Contribution to the definition of services
• B) Interfaces between all services and supporting services
• C) Interfaces between the service catalogue and service portfolio
• D) Fulfillment of business service requests

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Definitions:

DOL

Degree of Operating Leverage; a measure of a company's fixed costs as a percentage of its total costs, indicating how earnings before interest and taxes (EBIT) change in response to a change in sales volume.

Contribution Margin

The amount of revenue remaining after deducting variable costs, used to cover fixed costs and generate profit.

Variable Cost

Expenses that vary depending on the amount of products or services a company generates.

Contribution

The amount of money or resources that an individual or entity provides towards a particular project, investment, or cause.