Which Process Monitors and Improves the Performance of the Service

question 179

Multiple Choice

Which process monitors and improves the performance of the service transition stage of the service lifecycle?

• A) Transition planning and support
• B) Design co-ordination
• C) Change management
• D) Service transition management

---

Definitions:

Planning Budget

A budget created for a specific level of activity; it helps management set financial targets and evaluate performance.

Customers Served

refers to the number or segment of clients to whom a business has provided products or services within a specific period.

Flexible Budget

A budget that adjusts or flexes with changes in volume or activity level, thereby providing a more useful tool for controlling costs.

Patient-Visits

The instances or occasions when patients come to a healthcare provider or facility for treatment or consultation.