What Can Be Used to Help Determine the Impact Level

question 53

Multiple Choice

What can be used to help determine the impact level of a problem?

• A) Definitive media library (DML)
• B) Configuration management system (CMS)
• C) Statement of requirements (SOR)
• D) Standard operating procedures (SOP)

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Definitions:

Process Controls

Mechanisms or procedures put in place within an organization to guide, monitor, and regulate ongoing processes to ensure they meet desired standards and objectives.

Maintenance Function

An activity essential to effective, satisfying interpersonal relationships within a team or group.

Harmonizing Conflict

involves the process of resolving disputes and differences in a manner that promotes unity and cooperation among parties involved.

Evaluating Effectiveness

The process of assessing how well a plan, program, or project achieves its objectives and desired outcomes.