What Is the Purpose of the 'Problem Management' Practice

question 199

Multiple Choice

What is the purpose of the 'problem management' practice?

• A) To protect the information needed by the organization to conduct its business
• B) To reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors
• C) To align the organization's practices and services with changing business needs through the ongoing identification and improvement of services
• D) To minimize the negative impact of incidents by restoring normal service operation as quickly as possible

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Definitions:

Moving Average

A statistical measure used to analyze data points by creating a series of averages of different subsets of the full data set.

Cost Of Goods Sold

Represents the direct costs attributable to the production of the goods sold in a company.

Total Inventory Cost

The complete cost associated with purchasing or producing inventory, including purchase price, conversion costs, and other costs.