Which Guiding Principle Considers the Importance of Customer Loyalty

question 22

Multiple Choice

Which guiding principle considers the importance of customer loyalty?

• A) Progress iteratively with feedback
• B) Focus on value
• C) Optimize and automate
• D) Start where you are

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Definitions:

Individual Initiative

A person's ability to independently take charge, make decisions, or start actions by themselves.

Exert Influence

To wield power or authority in a way that affects or shapes someone's behavior, decisions, or the outcome of situations.

Delegate Councils

Groups of representatives chosen to deliberate and make decisions on behalf of a larger body.

Constituencies

Groups of voters or supporters represented by a politician or organization, or the customers or clients served by a business or professional.