Which Practice Has a Purpose That Includes the Handling of Pre-Defined

question 66

Multiple Choice

Which practice has a purpose that includes the handling of pre-defined, user-initiated demands for service?

• A) Service request management
• B) Service configuration management
• C) Deployment management
• D) Change enablement

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Definitions:

Management Technique

A method or approach used by managers to improve efficiency, solve problems, and achieve organizational goals.

Contingency

Contingency refers to a future event or circumstance that is possible but cannot be predicted with certainty, often implying the need for plans to address potential changes.

Scientific Management

A theory of management that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.

Open Systems

Organizations or entities that interact dynamically with their environment, adapting and exchanging resources and information.