Which Is Part of the Definition of a Customer

question 78

Multiple Choice

Which is part of the definition of a customer?

• A) The role that defines the requirements for a service
• B) A means of enabling value co-creation
• C) The role that authorizes budget for service consumption
• D) A set of specialized organizational capabilities for enabling value

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Definitions:

Implementation

The process of putting a decision or plan into effect; execution.

Objectives

Specific, measurable, achievable, relevant, and time-bound goals set by an organization or individual to guide actions and measure performance.

Planning

The process of setting goals, defining strategies for achieving those goals, and developing plans to integrate and coordinate activities.

Coordination

The process of organizing people or groups so that they work together properly and well, essential for achieving goals and efficiently managing resources.