When Planning 'Continual Improvement', Which Approach for Assessing the Current

question 215

Multiple Choice

When planning 'continual improvement', which approach for assessing the current state of a service is CORRECT?

• A) An organization should always use a single technique to ensure metrics are consistent
• B) An organization should always use a strength, weakness, opportunity and threat (SWOT) analysis
• C) An organization should always develop competencies in methodologies and techniques that will meet their needs
• D) An organization should always use an approach that combines Lean, Agile and DevOps methodologies

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Definitions:

Moral Component

The aspect of a decision, action, or character that pertains to principles of right and wrong behavior.

Personality

The unique combination of characteristics and traits that define an individual's patterns of thought, emotion, and behavior.

Unconscious

Pertains to the part of the mind that is inaccessible to the conscious mind but that affects behavior and emotions.

Conscious

The state of being aware of and able to think about one's own existence, sensations, thoughts, surroundings, and experiences.