Which Is Handled as a Service Request

question 94

Multiple Choice

Which is handled as a service request?

• A) An investigation to identify the cause of an incident
• B) A compliment about an IT support team
• C) The failure of an IT service
• D) An emergency change to implement a security patch

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Definitions:

Poor Health

A general state characterized by physical, emotional, or mental unwellness, often resulting from disease, lifestyle choices, or environmental factors.

Dementia

A broad category of brain diseases that cause a long-term and often gradual decrease in the ability to think and remember, affecting daily functioning.

Alzheimer's Disease

A progressive neurological disorder that affects memory, thinking, and behavior, typically in older adults.

Vision And Hearing

Essential sensory processes where vision pertains to the ability to see and interpret light information through the eyes, and hearing involves the ability to perceive sound by detecting vibrations through the ear.