Which Is Part of the Definition of a Customer

question 78

Multiple Choice

Which is part of the definition of a customer?

• A) The role that defines the requirements for a service
• B) A means of enabling value co-creation
• C) The role that authorizes budget for service consumption
• D) A set of specialized organizational capabilities for enabling value

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Definitions:

Ethnocentric

a belief in or assumption of the superiority of the cultural or ethnic group one belongs to.

Geocentric Attitudes

A worldview that considers all cultures as potentially valuable and seeks to integrate diverse perspectives in a global context.

Cultural Intelligence

The capability to function effectively in culturally diverse settings, understanding and adapting to cultural differences.

Masculinity-Femininity Dimension

A cultural dimension that describes the distribution of roles between the genders in a society and the value placed on masculine or feminine traits.