Which ITIL Process Ensures That the IT Services Are Restored

question 6

Multiple Choice

Which ITIL process ensures that the IT Services are restored as soon as possible in the case of a malfunction?

• A) Change Management
• B) Incident Management
• C) Problem Management
• D) Service Level Management

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Definitions:

Margin Reduction

The decrease in the difference between the selling price of a product and its cost, often due to increased costs or reduced selling prices.

Backup Source

An alternative or supplementary source, often used for data, power, or supply chain redundancy, to ensure continuity in the event of primary source failure.

Production Capacity

The maximum amount of goods or services that can be produced by a facility within a specific time frame under normal working conditions.

Barbecue Sauce

A flavorful condiment made from ingredients like tomato, vinegar, sugar, and spices, used to marinate or top various meats.