What Is the Difference Between a Known Error and a Problem

question 7

Multiple Choice

What is the difference between a Known Error and a Problem?

• A) The underlying cause of a Known Error is known. The underlying cause of a Problem is not known
• B) A Known Error involves an error in the IT infrastructure, A
• C) Problem does not involve such an error.
• D) A Known Error always originates from an Incident. This is not always the case with a Problem
• E) With a Problem, the relevant Configuration Items have been identified. This is not the case with a Known Error.

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Definitions:

Morphemes

The smallest grammatical units in a language that have semantic meaning, including roots, prefixes, and suffixes.

Mental Abilities

Capacities for performing cognitive tasks, understanding complex ideas, reasoning logically, and adapting to new situations.

Babbling

A stage in language development where infants make sounds that resemble speech as they experiment with vocalizing.

Schemes

Structured plans or arrangements for achieving particular goals, often used in the context of social or business strategies.