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If a Customer Complains That Employees Access Websites for Work

question 199

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If a customer complains that employees access websites for work but then waste time with games and videos, which solution should you suggest, and why?


Definitions:

Secondary groups

Large, impersonal social groups whose relationships are mostly based on specific, limited purposes or goals.

Face-to-face interaction

Direct, in-person communication or interaction between two or more people.

Specific roles

Defined functions or responsibilities assigned to individuals within a group, organization, or social structure.

Emotional support

The provision of reassurance, acceptance, and encouragement in times of stress, contributing to an individual's emotional well-being.

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