Which Three Methods Ensure That Cisco Unified Contact Center Enterprise

question 37

Multiple Choice

Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

• A) Test your scripts to ensure that all routing logic is correct.
• B) Configure default labels for each dialed number using the Configuration Manager.
• C) Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
• D) In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
• E) Configure default labels for each skill group using the Configuration Manager.
• F) In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.

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Definitions:

Financing Activities

Activities that result in changes in the size and composition of the equity capital and borrowings of an entity.

Direct Method

A way of presenting a cash flow statement where actual cash flows from operating activities are disclosed, as opposed to estimating them indirectly through differences in non-cash items.

Cash Flows

The aggregate sum of cash inflows and outflows in a business, significantly impacting its ability to meet short-term obligations.

Investing Activities

Financial activities related to the acquisition and disposal of long-term assets and other investments not included in cash equivalents.