Which Option Is Most Likely to Improve Interactions with Customers

question 14

Multiple Choice

Which option is most likely to improve interactions with customers?

• A) Understand their communication style.
• B) Understand the goals of their team.
• C) Learn their personal interests.
• D) Know the time available to present the solution.

---

Definitions:

Long-Term Memory

The aspect of memory where information is stored for an extended period, from days to decades.

Retrograde Amnesia

The inability to recall memories of events or knowledge acquired before experiencing an injury or developing a disease.

Retroactive Interference

is a psychological phenomenon where newly learned information interferes with and impairs the recall of previously learned information.

Free Recall

A process in memory psychology where an individual is asked to remember information in any order without cues.