Which Benefit of the Information Technology Infrastructure Library Is True

question 142

Multiple Choice

Which benefit of the Information Technology Infrastructure Library is true?

• A) predictable and consistent processes
• B) increased transparency of accountability, and informed delegation of authority
• C) obtain ISO 9001 compliance
• D) value creation through monitoring, measuring, evaluation, and feedback

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Definitions:

Leader-member Relationship Development

The process of building and strengthening the connection, trust, and mutual respect between a leader and their team members.

Gregariousness

The quality of being sociable, outgoing, and enjoying the company of other people.

Enthusiasm

Intense and eager enjoyment, interest, or approval.

Out-group Members

Individuals who are not part of the core group and often feel excluded or marginalized within a social context.