You Notice a Decline Over Time in Your Customer's Usage

question 43

Multiple Choice

You notice a decline over time in your customer's usage of your product. Which action do you consider?

• A) Tell the customer a new solution will soon be available
• B) Carefully tell the customer to get more people to use your product
• C) Re-assess the customer's business process and outline the capability of the solution
• D) Show the customer a comparison of the solution versus the competition

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Definitions:

Existing Products

Goods or services that are currently available on the market, distinguished from newly developed or conceptual offerings.

Long Period

An extended duration of time, which can span years or even decades, often used in the context of investments or planning.

Isolated Inventor

An individual who develops new ideas or inventions independently, often without the support of an organization.

Inventions

Original devices, methods, or processes developed from the creative mind that have never been made before, offering new solutions.