In a Process Chain Network (PCN)diagram,the Service Provider's Degree of Process

question 56

True/False

In a process chain network (PCN)diagram,the service provider's degree of process control increases in the steps that require direct interaction with customers as compared to the steps performed by the service provider independently.

---

Definitions:

Discount Rate

The interest rate charged by central banks on loans to commercial banks or the rate used in discounted cash flow analysis to determine the present value of future cash flows.

Cash Discounts

A reduction in the price of goods or services offered to customers as an incentive for early payment within a specified period.

Interest Days

The number of days over which interest accrues on a loan, deposit, or investment.

Finance Charge

The fee that the seller charges for the privilege of buying on credit.