Examlex
Under the shared responsibility model, which of the following is the customer responsible for?
Attentive Listener
Someone who actively listens and engages in what is being said, showing interest and understanding.
Persuasion
The process of influencing someone's beliefs, attitudes, or behaviors through communication.
Dissonance Theory
A psychological theory that explains the discomfort one feels when holding contradictory beliefs, ideas, or values at the same time.
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